Packages that are returned to us as undeliverable are issued a full refund.
We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order.


Cancellations must be made within 24 hours of placing the order or before the order ships.
If a cancellation is placed after the order ships it is up to the customer to refuse the package.

All package contents must be in "as new" condition and all items must be delivered in a single package in order to be refunded.
100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee.
All refunds can only be refunded by the method the order was originally charged.
Shipping cost for the product will not be refunded.
Due to loss or missing or slow mail, we will honor any package that is postmarked for up to 60 days from the original date of purchase.


Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations.
We cannot ship to APO/FPO addresses.
International customers are responsible for all additional fees acquired through customs.


If you have questions or comments, please email us at: info@performanceproperty.com.